Overview
Admin Roles allow additional access within the ExpertVoice Admin for certain brand users based on their job function. These critical roles allow for specific brand users to manage unique responsibilities or processes related to their ExpertVoice solution.
Understanding Roles
Contact your Customer Success partner to troubleshoot access issues, or request additional access for yourself or your team. Use the table below to identify your needs.
Job Function | Admin Role |
Responsible for processing ExpertVoice Orders | Order Fulfillment Manager |
Inventory Management | Order Fulfillment Manager |
Main contact managing program | Analytics, Configuration, EGC, Product Recommendations |
Social Media Manager/Coordinator/Intern | Expert Generated Content (EGC) |
eCommerce | ExpertVoice Advocacy Solution (EAS) |
Finance | Report viewer (Detailed Transaction Report) |
Sales Representative | Analytics |