Danae' Drebenstedt - EV Customer Success
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Activity overview
Latest activity by Danae' Drebenstedt - EV Customer Success-
Danae' Drebenstedt - EV Customer Success created an article,
Search Term Frequency Report
The Search Term Frequency Report in Analytics is a great way for brands to understand how experts are finding your brand or brand products on ExpertVoice. This report shows what search terms have ...
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Danae' Drebenstedt - EV Customer Success created an article,
Sales Over Time Report
The Sale Over Time Report in Analytics helps brands that view the overall performance of experts ordering or store redirect behavior with your brand over a specific period of time. If you have a Ho...
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Danae' Drebenstedt - EV Customer Success created an article,
How to cancel an order
Your Order Fulfillment Manager (OFM) is the main point of contact for the ExpertVoice Customer Success Partner as well as the Expert Support team. This can be for anything related to order processi...
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Danae' Drebenstedt - EV Customer Success created an article,
How to return or refund an order
Your Order Fulfillment Manager (OFM) is the main point of contact for the ExpertVoice Customer Success Partner as well as the Expert Support team. This can be for anything related to order processi...
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Danae' Drebenstedt - EV Customer Success created an article,
Finance overview - hosted store
ExpertVoice is hosting your brand’s store directly on our website which means our experts are paying ExpertVoice directly for their orders. This article should be able to answer all of your finance...
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Danae' Drebenstedt - EV Customer Success created an article,
Finance overview - redirect store
ExpertVoice is sending our experts to your brand website to place orders. Per your contract, ExpertVoice will expect a percentage of all orders. This article should be able to answer all of your fi...
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Danae' Drebenstedt - EV Customer Success created an article,
Request Flyers
Work with your Customer Success partner to create custom flyers to announce your program on ExpertVoice with detailed sign-up instructions for experts, or encourage experts to leave recommendations...
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Danae' Drebenstedt - EV Customer Success created an article,
Request Cards
Cards are a sign-up tool that brand reps can use to distribute to individuals that should have access to your program. Access instructions on the cards vary from a simple URL link or step-by-step ...
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Danae' Drebenstedt - EV Customer Success created an article,
Brand Cards or Flyers
Overview Brands use physical assets like Cards and Flyers to amplify the efforts of their brand representatives in the field. These reps can then distribute them to employees at retail locations, ...