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Advocacy Platform Support

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Latest activity by Advocacy Platform Support
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    Advocacy Platform Support created an article,

    Order Status Report

    Note: This report is particularly valuable for ExpertVoice Program Managers overseeing Hosted Store order processing. The Order Status Report in Analytics shows brands with a Hosted Store on Expert...

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    Advocacy Platform Support created an article,

    Out of Stock Report

    Note: This article applies to brands with a Hosted Store on ExpertVoice. Please reach out to your Customer Success partner for more information. The Out of Stock Report is a bar chart in Analytics ...

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    Advocacy Platform Support created an article,

    How Sales Reps can refer people to ExpertVoice

    Note: This article only applies to brands participating in ExpertVoice's pilot program. Participating brands provided their dealer list, and their sales reps were permitted to access the beta featu...

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    Advocacy Platform Support created an article,

    Product badges

    Note: This article applies to brands with a Hosted Store or Product Catalog on ExpertVoice. Please reach out to your Customer Success partner for more information. Product badges are colored icons ...

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    Advocacy Platform Support created an article,

    Historic Sales Trends Report

    The Historic Sales Trends Report is a vertical bar chart in Analytics that helps brands who have been live on ExpertVoice for multiple years to view the historical performance of experts' ordering ...

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    Advocacy Platform Support created an article,

    2023 recap: Highlights from three ExpertVoice product focus areas

    As we welcome 2024, we’re breaking out the confetti and recapping three release themes that benefited ExpertVoice brands in 2023. The goal of each? To help brands scale and grow their businesses by...

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    Advocacy Platform Support created an article,

    Updates to the Audience Library

    The Audience Library in Libraries is a collection of the audiences most important to your brand and outlined in your ExpertVoice Solution. What's changing and why? As of 12-20-2023, the "Create Ne...

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    Advocacy Platform Support created an article,

    Historic Recommendations Report

    The Historic Recommendations Report is a vertical bar chart in Analytics that shows a high-level overview of how many total product reviews your brand collects per year, quarter or month on ExpertV...

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    Advocacy Platform Support created an article,

    Education by Team Report

    The Education by Team Report in Analytics displays the cumulative educational engagements made by experts on different teams over time on ExpertVoice through a bar graph. The report helps brands un...

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    Advocacy Platform Support created an article,

    Sales by Team Report

    The Sales by Team Report in Analytics displays the cumulative sales made by experts in different teams over time on ExpertVoice through a bar graph. The report helps brands better understand what s...