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Advocacy Platform Support

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Activity overview

Latest activity by Advocacy Platform Support
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    Advocacy Platform Support created an article,

    Recommendations by Team Report

    The Recommendations by Region Report is a horizontal bar chart in Analytics that shows a high-level overview of how specific ExpertVoice teams rate the brand's products. This report uses the Net Pr...

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    Advocacy Platform Support created an article,

    Recent E-commerce Updates

    Overview At ExpertVoice, our product team continually looks for ways to improve the e-commerce experience for brands to improve conversion and customer satisfaction and for experts to create a smoo...

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    Advocacy Platform Support created an article,

    Recommendations by Region Report

    The Recommendations by Region Report is a map in Analytics that shows how many total product reviews experts in different states and provinces published over time on ExpertVoice. The report helps b...

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    Advocacy Platform Support created an article,

    Homepage Update

    Overview The homepage is where experts log in to engage with brands and find new and interesting opportunities on the ExpertVoice platform. The homepage has been updated to optimize for both brand ...

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    Advocacy Platform Support created an article,

    New campaigns available for Communities

    Overview All new Activity and Challenge Campaigns allow brand community managers to engage their audience in new ways. As of September 6, 2022 these features are live and available in the Advocacy ...

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    Advocacy Platform Support created an article,

    Introducing Survey Campaigns

    Overview Within the Campaign Manager of the Advocacy Platform, brands can create a Survey Campaign on-demand, publish it to the ExpertVoice feed and collect real-time insights from a target expert ...

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    Advocacy Platform Support created an article,

    How search works on ExpertVoice

    Overview The ExpertVoice global search engine’s job is to find the brands, products, or members the user is looking for by matching their search keywords and phrases with relevant brands, products,...

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    Advocacy Platform Support created an article,

    Overview of Analytics

    Overview In the Advocacy Platform, Analytics is where you can view how your ExpertVoice advocacy marketing program performs over time. Within the Analytics feature, you have access to a rich databa...

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    Advocacy Platform Support created an article,

    Community Manager best practices: activity & challenge campaigns

    Overview Your community members are real people with real influence, not just social media influencers with a bajillion followers. As such, they aren’t a “set it and forget it” resource for your br...

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    Advocacy Platform Support created an article,

    Monitor and recognize experts for sharing quality, authentic UGC

    Overview Expert photos or UGC are uploaded to ExpertVoice by credentialed experts in a specific category and backed by resumes. During their onboarding experience, experts are encouraged to regular...