The Reviews by Region Report is an Analytics map showing the total number of product reviews experts published over time in different states and provinces on ExpertVoice.
The report helps brands better understand where the experts who publish product reviews on behalf of their brand are located.
- The top map shows the geographical distribution and summarizes review quantities by state and province
- The bottom map shows a dot distribution over a geographical region and can reveal patterns when the points cluster on the map
How to access the report
- Visit Analytics in the Advocacy Platform
- Click Add Reports to Dashboard
- Click Reviews by Region and then drag and drop it to your preferred analytics dashboard
- Insert a name for your new report
- 255 characters maximum
- Default text: Reviews by Region
- Click Reviews by Region to explore the report
You can filter the report by product name, product category, if the user is a verified product owner, team name, NPS Score, Relative Review Date, and date range. Click Save Report to save your filters.
Hover your cursor over a state or province and click it to view a summary of how many product reviews were generated in that specific location. Click the location again to go back to the original full map view.
At the bottom of the report, you can see what specific teams published product reviews for your brand on ExpertVoice, and how many they have published.
Tip: Click download and then data to export this data file. It's easier to sort and filter the data this way. If you see "Null," that team did not provide location or postal code information when they affiliated on ExpertVoice.
Finally, in your main Analytics Dashboard, click the three dots on the right of the report to explore it, rename, duplicate, or remove it from your dashboard, or view the report description.